K11 Mart, founded in 2020, is Cambodia’s leading e-commerce platform, offering a wide range of quality products at affordable prices. With over 500,000 customers, 5,000+ merchants, and delivery across all 25 provinces, K11 Mart is transforming the way Cambodians shop online. The platform combines convenience, security, and customer-first service while supporting local businesses and driving digital growth in Cambodia.
Client
K11 Mart
Duration
3 months
Limited online shopping trust in Cambodia.
Delivery speed and logistics barriers.
Low digital adoption among local merchants.
Competition from regional e-commerce platforms.
Maintaining product quality and authenticity.
Ensured secure payments and buyer protection.
Introduced same-day delivery in Phnom Penh and K11 Express.
Partnered with 5,000+ merchants, providing tools and training.
Focused on local market knowledge, affordability, and community support.
Strict product verification and quality assurance system.